FREQUENTLY ASKED QUESTIONS
Looking for more information about our company? Take a look at our frequently asked questions. If your questions are still not answered, please give us a call at 315.595.3300.
How do I become a distributor?
We would love for you to join our Distribution network! First step is to fill out our Become a Distributor form and one of sales representatives will give you a call for further qualifications.
Do you only manufacture aluminum?
OPS Public Safety strategically chose aluminum as it’s lightweight and durable. Compared to steel, for example, aluminum is more dent resistant and resilient. And when both are pushed to the same dimensional extremes, steel cracks well before aluminum. However, we do offer drawers in galvanized steel if looking for an alternative solution.
Where can I buy your product?
We have distributors located across North America! Have a look at our Where to Buy page to find the nearest dealer to you.
Can you design a custom storage solution for my vehicle?
Absolutely! We have over 10 years of experience designing and manufacturing configurable solutions. During your first call with our sales team, provide a list of the type of equipment you will be carrying and what you have in mind for your ideal layout. From there our Engineering team will create a 3D rendering of a layout for you to visually see.
How long are your lead times?
All our stock items are shipped out within 48 hours. Any product or upfit we have to design and manufacture is approximately 6-8 weeks.
How long does it take to develop a concept?
At OPS Public Safety, we are your trusted advisers, we work one-on-one with you to build your ideal storage solution. During the discovery meeting, we understand the vehicle type,weight requirements, equipment and tools that need to be stored safety, accessibility of these tools, and how the team works in the field. After this meeting, we’ll create preliminary drawing of the proposed storage systems for your review within 48 hours. After your review, we’ll create a three dimensional lifelike rendering of your exact specifications and send for final review within 72 hours.